- TROUBLESHOOTING
-
- Q. Do I have to "Stuff" or
compress my files?
A. Yes, unless that file is a PDF,
JPEG or EPS. If you are sending one of these files, make sure
the suffix (.pdf or .eps, for example) is present in the file
name. All other files and folders should be compressed. The compressed
file name should include the suffix (.sit or .sea, for example).
-
- Q. Is there a file name length limit?
- A. Yes. Please limit your file name
to 31 characters, including the suffix.
-
- Q. Can I download files from the News
and Observer via Adtrek?
- A. No. Adtrek is an upload only website.
-
- Need help? E-mail one of
the members of our Digital Ad Team.
|
